Return and Refund Policy

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Return and Refund Policy

Thank you for shopping at Buckhorn Bar and Parlor. We appreciate your business and want you to be completely satisfied with your purchase. Please read our Return and Refund Policy carefully.

Returns

1. Eligibility

We accept returns for eligible merchandise under the following conditions:

1.1. You must request a return within 15 days of receiving your order.

1.2. The merchandise must be in new, unused, and unworn condition.

1.3. The merchandise must be in its original packaging with all tags and labels attached.

2. Non-Returnable Items

Certain items are not eligible for return. These include:

2.1. Custom or personalized items, as they are made to order and cannot be resold.

2.2. Items that have been used or damaged by the customer.

3. Return Process

To initiate a return, please follow these steps:

3.1. Contact our customer support team at [buckhornstore114@gmail.com] to request a Return Authorization (RA) number.

3.2. Pack the merchandise securely and include the RA number on the outside of the package.

3.3. Ship the package to the address provided when obtaining the RA number.

4. Refunds

4.1. Once we receive and inspect the returned merchandise, we will process your refund.

4.2. Refunds will be issued in the same form of payment used for the original purchase.

4.3. Please allow up to [60] business days for your refund to be processed and for the funds to appear in your account.

5. Shipping Costs

5.1. The cost of return shipping is the responsibility of the customer unless the return is due to an error on our part.

6. Damaged or Defective Items

6.1. If you receive a damaged or defective item, please contact us immediately at [buckhornstore114@gmail.com]. We will assist you in resolving the issue promptly.

7. Contact Information

If you have any questions or concerns about our Return and Refund Policy, please contact us at [buckhornstore114@gmail.com].

Changes to the Policy

We reserve the right to modify this Return and Refund Policy at any time. Any changes will be effective upon posting on our website. It is your responsibility to review this policy periodically for updates.

Thank you for choosing Buckhorn Bar and Parlor. We strive to provide you with the best shopping experience and high-quality merchandise.

Last Updated: [12/10/2023]